RENEW RESOURCES
Privacy Policy

Renew Resources LLC ("we," "us," or "our") operates the website renewresourcesllc.com and provides industrial recycling and PPE (personal protective equipment) recycling services. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us, including when you book an appointment through our website, submit an inquiry, or communicate with us by phone, text message (SMS), or email.

We respect your privacy. All information you share with us is kept private and secure, and we do not sell your personal information to anyone.

1. Information We Collect

When you book an appointment or submit an inquiry through our website, we may collect the following information: your name, company or organization name, email address, phone number, mailing or facility address, your appointment date and time, and the details of your request (for example, the type and quantity of industrial or PPE materials you would like recycled).

2. How We Use Your Information

We use the information you provide to schedule and manage your appointment, respond to and service your inquiry, and send you appointment confirmations and reminders. This includes contacting you by phone, email, or text message (SMS) to confirm bookings, remind you of upcoming appointments, provide quotes, schedule pickups or services, and follow up on the specific request you submitted. We do not use your information for any purpose unrelated to your appointment, inquiry, or our business relationship with you.

3. We Do Not Sell or Share Your Information

We do not sell, rent, trade, or otherwise disclose your personal information to third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

The only exceptions are service providers who act on our behalf strictly to deliver our communications to you — such as telecommunications carriers, messaging aggregators, and providers of text message services — and disclosures required by law. These providers are not permitted to use your information for their own purposes. Any sharing of personal information described elsewhere in this policy excludes text message originator opt-in data and consent; that information will not be shared with any third parties.

4. Appointment & Promotional Text Messaging (SMS) and Consent

When you book an appointment through our website and provide your phone number, you consent to receive text messages from Renew Resources LLC related to that appointment, including booking confirmations and appointment reminders. If you opt in to receive promotional and notification messages, you also consent to receive occasional SMS messages about offers, service updates, and other relevant information. Message frequency varies based on your appointments and your opt-in selections. Message and data rates may apply.

You can opt out at any time by replying STOP to any message from us. For assistance, reply HELP or contact us using the information below. Consent to receive text messages is not a condition of booking an appointment or purchasing any goods or services. For more details, please see our Terms of Service.

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Access to your information is limited to personnel who need it to manage your appointment or respond to your inquiry.

6. Data Retention

We retain your personal information only for as long as necessary to manage your appointments, service your inquiry, maintain our business records, and comply with legal obligations. When your information is no longer needed, we securely delete or de-identify it.

7. Your Rights and Choices

You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us using the information below. You may also opt out of text messages by replying STOP, or opt out of emails by using the unsubscribe method provided or by contacting us directly.

8. Cookies and Website Analytics

Our website may use basic cookies or similar technologies to ensure the site functions properly and to understand general site usage. We do not use cookies to sell or share your personal information with third parties for marketing purposes.

9. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

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